At Runaway Monk, we believe that the best journeys begin with trust. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our website, services, and travel experiences. By accessing our platform or booking with us, you consent to the practices described herein.

1. Information We Collect

1.1 Information You Provide

When you make a booking, create an account, or contact us, we may collect:

• Full name, date of birth, and nationality
• Passport and travel document details
• Contact information: email address, phone number, and mailing address
• Payment information (processed securely via third-party gateways)
• Travel preferences, dietary requirements, and special requests
• Emergency contact details

1.2 Information We Collect Automatically

When you visit our website, we may automatically collect:

• Device information: browser type, operating system, IP address
• Usage data: pages visited, time spent, links clicked, and referral sources
• Cookie data and similar tracking technologies (see Section 6)

1.3 Information from Third Parties

We may receive information from:

• Travel partners, airlines, hotels, and tour operators in connection with your bookings
• Social media platforms if you connect or log in through them
• Payment processors for fraud prevention and transaction verification

2. How We Use Your Information

We use your personal information to:

• Process bookings, reservations, and payments
• Communicate booking confirmations, travel itineraries, and updates
• Personalise your travel experience based on stated preferences
• Respond to enquiries, complaints, and customer support requests
• Send relevant promotional communications (with your consent)
• Comply with legal and regulatory obligations
• Improve our website, services, and internal operations
• Prevent fraud and ensure the security of transactions

3. Sharing Your Information

Runaway Monk does not sell your personal data. We may share your information with:

3.1 Service Providers

Third-party vendors who help us deliver our services — including hotels, airlines, transport operators, visa facilitation agencies, and technology partners — under strict confidentiality and data protection obligations.

3.2 Legal Authorities

Where required by law, court order, or governmental authority, we may disclose your information to comply with applicable legal obligations.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you of any such change.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal requirements, resolve disputes, and enforce our agreements. Travel records and financial data may be retained for a minimum of seven (7) years in accordance with applicable Indian tax and commercial laws.

5. Data Security

We employ industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for data transmission
• Secure servers with restricted access controls
• Regular security assessments and audits

While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies: Required for website functionality and secure transactions
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Enable personalised advertising (with your consent)

You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal obligations
• Object to or restrict the processing of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at hello@runawaymonk.com. We will respond within 30 days.

8. International Data Transfers

If you book international travel, your personal data may be transferred to and processed in countries outside India. In such cases, we ensure appropriate safeguards are in place in accordance with applicable data protection regulations.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If a booking involves a minor, we require the consent of a parent or legal guardian.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised Policy will be posted on our website with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the updated Policy.

11. Contact Us

For privacy-related enquiries or concerns:

Runaway Monk 

Email: ops@runawaymonk.in

Website: www.runawaymonk.com

Address: India